We loved the location, easy access to/from freeway and good restaurants that did carry out. We travel with 2 small dogs and the staff was very accommodating, putting us on the first floor, near an exit for dog walks. The king room was good sized and comfortable. I would have appreciated some pastries at breakfast, but we did oatmeal/bagels and fruit instead. There's a nice area to walk the dogs, and I loved being able to walk across the street for food. Not getting back in the car after 10 hours was dreamy,
Collette
März 2024
Staff was informative and friendly but professional. Proximity to Franklin and Nashville was ideal. Room was clean and spacious (for two adults and dog). Breakfast had a nice variety of food and beverages, was kept tidy, and timely replenished. Parking was nicely located around property and decently lit. No issues bringing dog on leash through front lobby. Exterior of property, back and front, seemed clean and well maintained.
Rita
Dezember 2023
The hotel was beautiful inside and out. The Full Breakfast was delicious. I do wish they would have offered an alternative to the protein instead or pork and the hot foods had been clearly labeled. The staff were very friendly & eager to help. The location was perfect and easily accessible.
Angela
März 2023
Location was convenient to downtown Franklin and downtown Nashville. Staff was very welcoming and friendly. When we had an issue with price matching, they were helpful in resolving it. We did not get the high floor advertised when we booked and was approved ahead of time by the Hyatt, which was a bummer, but they did provide us with a corner king room, which was quiet. Overall our king room was large and roomy. The rate for our room was very reasonable. Most parking was close to main entrance. Overall, the Hyatt is a nice place to stay.
Sauer
Juli 2022
It was clean, room had a lot of space, and it was convenient. We ended up staying in the room unexpectedly for most of one of the days of our visit and it was very comfortable to just hang out in the room. Would definitely stay there again.
Dillon
Januar 2025
Everything. Our room was big and separated sleeping from lounging. Breakfast was wonderful, Starbucks offered at the bar topped off my morning.
Betsy
Dezember 2024
Jill
Oktober 2022
That they had breakfast every morning
Stacie
September 2024
Breakfast was GREAT!!!! I was so full. Wanted second but it was great and fresh! The coffee and sausage were amazing. The waffles also. Just great!
Jonathan
Juli 2023
We felt the staff were very friendly and helpful. They were good on providing information, directions and overall trying to be the best they could be. Most were always interested on where we had visited or what we had done for the day. The staff including the manager were gracious and made you feel comfortable and welcomed. I would recommend this hotel and if we return to Franklin would stay again.
Dot
Oktober 2022